[ZendURL]

The ZENDURL.COM domain name has been suspended for violating Go Daddy's Universal Terms of Service. Recently Go Daddy's Abuse Department was notified that the ZENDURL.COM domain name was hosting an active "phishing" site which was being used in connection with a phishing attack. A Phishing attack is an attempt to steal Internet users personal identity data and/or financial/ecommerce account information. Phishing schemes use "spoofed" e-mails to lead consumers to counterfeit websites designed to trick recipients into divulging financial data such as credit card numbers, account usernames, passwords and social security numbers.

In short, your website was being used to commit crimes against innocent people.

In your particular case, your site was used to obtain login information from MySpace.com customers; a screenshot of the offending content has been attached. The offending content was located at the URL displayed in this screenshot.

For more information on phishing and how to prevent it please visit the following sites:

http://en.wikipedia.org/wiki/Phishing
http://www.antiphishing.org/


We attempted to contact you via telephone at the phone number you provided when you purchased your services but you were not available to be reached so a message was left with a third party. The ZENDURL.COM domain name was then suspended due to the emergency nature of this situation.

It is possible that a third party was able to gain access to your website in order to upload these files and initiate this abusive action, which is why we attempted to give you an opportunity to stop this abuse. If this was the case, it is certainly unfortunate, but does not change the fact that you are responsible for the security of your website.

At this point you have two options:

----- Option # 1: Remain a Go Daddy customer, reactivate your domain name.

If you wish to remain a Go Daddy customer and reactivate your domain name you must reply to this message with the following:

1. A statement that you will not initiate, or allow a third party to initiate, this type of malicious activity in the future.

2. A statement that you have reviewed Go Daddy's terms of service policies, with your assurance that these policies will not be violated in the future. Go Daddy's Legal Agreements and Terms of Service policies are located on Go Daddy's "Legal Agreement" page. Click the following link to access Go Daddy's "Legal Agreements" page:

https://www.godaddy.com/gdshop/agreements.asp.

3. Authorization for GoDaddy.com to charge the credit card on file for your account a non-refundable $199 reactivation fee (you may want to log into your Go Daddy account and confirm that the card on file is valid and has not expired).

Please understand that if the problem persists, after your domain name has been reactivated the first time, the services in question will be immediately canceled.

----- Option #2: Move your domain name account to a new registrar.

If option #1 is not agreeable to you, or you are unable to abide by Go Daddy's policies, you will need to transfer your domain name to another registrar.

If you wish to transfer your domain name to another registrar, we first require that you pay a $75 administration fee before your domain name can be transferred. This fee is used to cover the costs of responding to or "cleaning up" the outstanding spam complaints Go Daddy has received regarding your domain name.

You will need to provide the following in your reply:

1. A statement that you will initiate the transfer of your domain name to a new registrar within the next 24 hours.

2. Authorization for GoDaddy.com to charge a $75 administration fee to the credit card on file for your account (you may want to log into your Go Daddy account and confirm that the card on file is valid and has not expired).

-----
Every Go Daddy customer that has a domain name suspended for violating Go Daddy's Policies must choose one of these options if they wish to resolve the situation. These options are not negotiable. The fees cannot be reduced or waived.

We appreciate your cooperation and willingness to address this issue. Please let us know what course of action you choose to take. If you wish to discuss this situation via telephone Go Daddy's Spam and Abuse Department can be reached at 480-624-2505.

Sincerely,

Spam and Abuse Department
GoDaddy.com

So I'm going to get kicked off of GoDaddy and fined $75 of *cleanup* because a user of mine creates a phishing account that gets by our scans?? Has this happened to any of you before. I think this is absurd that GoDaddy even has the legal ability to fine me, and for *cleaning up*. And they've supsended my account (so the site is down). I just can't believe that something like that would happen. Even my old Server Providor who threatened me off the server didn't provide me with fines and downtimes because of it!

[BBain]

It's the internet and new rules will be made as seen fit by companies that can afford to constitute such rules. There are no Unions for the protection of the every day internet user. GoDaddy can do what ever they wish, until someone gets fed up and files a lawsuit against them for their illegal actions. They can not fine, suspend or delete a person's Paid property (Domain for instance) legally - they can claim up and down until they are blue in the face that they are entitled such rights. If I was working on a customers computer system and they signed a contract for such work, and the fine print stated : 50% of the hardware inside computer system will remain property of so and so company, it may or may not include the same CPU (it could be a cpu of lesser power) or we may replace the harddrive (200 GB) with one that is 40GB in size - and by signing you agree to this - that is not a legal contract, in fact it shows I intended on screwing my customers out of their property. GoDaddy is the same exact way and until someone files a lawsuit or until the FBI gets involved they will continue screwing their customers.

That is my opinion - and only my opinion.

[ZendURL]

That certainly ticks me off. Every other company I've dealt with has simply told me to get rid of the content. But to place a *cleanup fine!* I paid for the domain name, and you shouldn't be able to do anything except warn me unless you want to get the police involved! They shouldn't have any legal standing. Even if they put that in their TOS there is no way that they could possibly have any legal backing for actions like that.

[BBain]

Originally Posted by ZendURL

Even if they put that in their TOS there is no way that they could possibly have any legal backing for actions like that.

You are correct; technically speaking they do not have any legal right or authorization to do that. On the other hand the domain and or website is through them and they can shut you down unless fine is paid (Illegally) They don’t expect anyone to take such drastic measures against them as filing a lawsuit, they are a multi million dollar company (Perhaps the #1 domain registrar on the internet) and as such feel they are untouchable by the laws of any nation.

Just because they can do it, does not by any means make it a legal action.

[DKM Hosting]

www.namecheap.com

at this point you could probably careless but for anyone else reading this, namecheap.com

I promise it won't happen

[ZendURL]

Actually (since GoDaddy is forcing me to switch) I am switching to namecheap. After an incident like that I'm going to stay as far away from GoDaddy as possible.

[jcink]

Holy moley. Sorry to hear that. I cannot believe they did that. And to think I was maybe going to move my domain to goddady upon next renew, not after seeing this.

Stuff like this is why I got tired of free webhosting, though.

http://Enom.com is also a great provider... used them for many, many years now. Not an ounce of trouble.

[ZendURL]

Free hosting is a big pain to run. Phishing, spamming, angry phone calls, it's all a big mess

But free hosting is a business that allows you to succeed fairly easily. It is a high demand product and there are not too many good providors.

[DKM Hosting]

Originally Posted by jcink

Holy moley. Sorry to hear that. I cannot believe they did that. And to think I was maybe going to move my domain to goddady upon next renew, not after seeing this.

Stuff like this is why I got tired of free webhosting, though.

http://Enom.com is also a great provider... used them for many, many years now. Not an ounce of trouble.

Yes enom is friendly too. I just prefer namecheap, more used to them I guess.

[hostfree]

zendurl

sorry to hear about this. Were you using godaddy hosting to or just have the domain registered there?